Monthly Archives: May 2006
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Predicting relationship failure
Posted on May 25, 2006 by hudgeon in VendorManagementJohn Gottman’s research on predicting interpersonal relationship failure should resonate with vendor managers. Gottman’s team, profiled in the Australian Financial Review and Malcolm Gladwell’s Blink, has identified four traits that, if present, indicate that the relationship has an 85% chance of failure. The odds of failure increase to 97.5% if one party's attempts to repair [...]
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Blue Ocean Strategy and The Tawny Scrawny Lion
Posted on May 24, 2006 by hudgeon in VendorManagementI’m at home this morning looking after my 2 year old daughter who’s too ill to go to child care. My wife will be spelling me off this afternoon whilst I go see a client. Inspired by Justin Sullivan’s article on benchmarking diapers (Thanks for pointer, Jason), I’ve decided to share the Blue Ocean Strategy [...]
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RFT drafting: balancing consistency and innovation
Posted on May 17, 2006 by hudgeon in VendorManagementVinnie Mirchandani, in his terrific deal architect blog, points to a video interviewing system called HireVue that allows employers to view videos of candidates responding to set interview questions. Mark Newman, VP of Operations, has told Vinnie that "they expect to be running 4,000 interviews a month at the end of the year". I'm going [...]
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Outsourcing trends according to Google
Posted on May 12, 2006 by hudgeon in VendorManagementGoogle now allows you to compare the frequency of multiple search terms. Here's the result for Outsourcing and Vendor Management . The top line (red) shows the frequency of searches for "outsourcing" and the bottom line (blue) shows the frequency of searches for "vendor management". Two questions arise from this: 1) Why has the frequency [...]
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Service Provider Panel Management
Posted on May 8, 2006 by hudgeon in VendorManagementAn article I've written on panel management is appearing in the next edition of a LexisNexis publication, Contract Management in Practice. In the article, I discuss how a fictional insurance company, ABC Insurance, manages their panels of doctors, lawyers, assessors and medical service providers. The following is an extract from the article: Best practice panel [...]
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